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Complaint form
Reason for complaint:
Select the reason which most closely matches the reported problem
Order date:
Dispatch date:
Service type:
Form/complaint number:
To correctly file the form, please provide complaint/form number associated with this appeal or addition
Invoice number:
Provide DPD Polska invoice number relating to the complaint
Waybill number:
Provide parcel number shown on the waybill. Only one waybill number may be entered.
The claimant
Specify the claimant (more than one option can be selected)
Sender:
Recipient:
Payer:
Other:
Correspondence address
NUMKAT/Payer:
If you represent a registered client of DPD Polska, please provide client number or so called numkat.
Client name:
Street:
Post code:
Town:
Contact person:
E-mail:
To correctly file the form, please provide the e-mail address stated in the original complaint form
Phone:
Bank account number:
Pleas provide bank account number which should be credited if the complaint is accepted
Detailed data
Content:
Claim amount:
Complaint description:
Attachments
Completing this field constitutes the consent to process the personal data entered by DPD sp. z o.o. in order to facilitate contact with you. The consent may be withdrawn at any time. Withdrawal of consent does not affect the legal compliance of such processing before the withdrawal.
Complete information clause is available at:
https://www.dpd.com.pl/business-customers/MyDPD/Complaint-form
Type the characters you see in the picture
We inform that the response to complaints submitted through the Complaint Form are gived to the e-mail address in the Complaint Form. If you do not agree to send a reply to the e-mail, please send your complaint to address: DPD Polska Sp. z o.o., Dział Reklamacji, 02-274 Warszawa, ul. Mineralna 15.