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Complaint form
Reason for complaint:
Select the reason which most closely matches the reported problem
Order date:
Dispatch date:
Service type:
Form/complaint number:
To correctly file the form, please provide complaint/form number associated with this appeal or addition
Waybill number:
Provide parcel number shown on the waybill. Only one waybill number may be entered.
Invoice number:
Provide DPD Polska invoice number relating to the complaint
The claimant
Specify the claimant (more than one option can be selected)
Correspondence address
If you represent a registered client of DPD Polska, please provide client number or so called numkat.
Client name:
Post code:
Contact person:
To correctly file the form, please provide the e-mail address stated in the original complaint form
Bank account number:
Pleas provide bank account number which should be credited if the complaint is accepted
Detailed data
Claim amount:
Complaint description:
Type the characters you see in the picture
We inform that the response to complaints submitted through the Complaint Form are gived to the e-mail zaddress in the Complaint Form. If you do not agree to send a reply to the e-mail,
please send your complaint to address: DPD Polska Sp. z o.o., Dział Reklamacji, 02-274 Warszawa, ul. Mineralna 15.
The data controller of your personal data is DPD Polska sp.z o.o. Your personal data will be processed in order to consider the complaint, they may also be
processed for statistical and analytical purposes, as well as to establish or pursue any claims or defence against such claims by DPD.
Detailed information on the processing of personal data and your rights can be found in the GDPR information clause.